Purpose: Support users in sharing their search experience with others.
Criteria:
- Can you share a link to the results or conversation?
- Is there an explanation of how the share interface works provided or linked to in the interface itself?
- Do shared links update if the sharee's interaction with the system continues?
- Is there a social share card?
- Are share links (or links to searches) indexed and searchable in search engines (or the system itself)?
Details:
Research demonstrates significant value in users communicating about their experiences with tools. Better support for sharing interactions with these systems may improve users collective ability to effectively question/complain, teach, & organize about/around/against these tools (i.e. “working around platform errors and limitations” & “virtual assembly work” (Burrell et al., 2019), “repairing searching” (Griffin, 2022), search quality complaints (Griffin & Lurie, 2022), and end-user audits (Metaxa et al., 2021; Lam et al., 2022)) and improve our “practical knowledge” of the systems (Cotter, 2022).